Your outside marketing team / June 2026

Great builds. Found by almost no one.

Ten years, a 4.9 rating, buyers flying in from out of state, and a digital footprint that reaches about 17 people. This is the plan to close that gap, built on how buyers actually find and choose in 2026.

10 yrs track record
4.9 review rating
~17 people your social reaches today
Custom lifted GMC Denali buildCustom lifted builds
Commercial flatbed upfitCommercial upfits, $150K to $200K
Lineup of Indiana Offroad buildsBuilt in-house, start to finish
Jackson Miller
A note from Jackson

Jason, I have been thinking about this since I left the shop.

Here is the honest version. The small, slow approach I first floated will not get you where you want to go. You told me you want the guy from West Virginia who flies in on a private jet. You want Nashville and Texas, not just the few people who already know your name. You want every dollar to make three back, growing steady instead of spiking and falling off a cliff like it did before. That is not a once-a-week content gig. That is a real marketing operation, and it takes someone running it like one.

So I am going to be straight with you. If we do this halfway, you will waste money and I will waste your time, and neither of us wants that. If we do it right, we fix the website so it stops embarrassing you, we put your builds in front of the exact people who buy them, and we track every dollar so you can see it working. That is the work you actually asked for, and it is a lot of it.

This is the full plan, not a trimmed one. Read it, push back on anything, and tell me where you want to start. I would rather build you something that lasts than something that looks busy.

Jackson MillerGrowth and Marketing

Where things stand

The build is elite. The digital layer is broken.

You have the hardest part already. Ten years, a 4.9 rating, commercial clients paying $150K to $200K, exclusive air-ride nobody within 500 miles can do, and buyers who fly in just to meet you. The layer that turns a stranger searching online into one of those buyers is either broken, invisible, or running on autopilot for someone else. None of it is hard to fix. Every week it stays this way, Fort Wayne shops with half your skill take business that should be yours.

The reputation is real. 10-year track record, 4.9 rating, a dealer network, and commercial builds no local shop can touch. The raw material is all here.
Your social reaches about 17 people. Instagram has 11 followers on 33 posts. TikTok has 1. Facebook is auto-posting generic Rough Country parts ads, not your builds. A buyer who finds that assumes the business is amateur or dying.
The website is selling things you do not have. A man in Wisconsin paid for $389 tires marked in stock that you discontinued. Feeds had not updated in 65 days. The "Recent Builds" section still says "Example product title."
Trust leaks everywhere. A personal Gmail on the chat widget, a "123456XXX" placeholder phone in the FAQ, two different phone numbers between the site and Facebook, no address, no hours, and your 4.9 rating shows up nowhere on your own site.
You are invisible on Google. Search "custom trucks Fort Wayne" and EZ Wheeler, Trux Unlimited, and Sherry 4x4 show up. You do not. They are not better builders. They are better at being found. And buyers are starting to search inside ChatGPT and AI tools, where you do not exist yet.
The targeting was the old problem. Last time the spend was too broad. You sifted thousands of tire-kickers to find one real buyer, and when content slowed, the bottom fell out. The fix is precision, not volume.
The order matters

Four fixes, in this order.

Posting first is the usual mistake. It means nothing if the buyer who finds you lands on a broken site or an empty profile. Here is the order the work has to happen, built on how people search in 2026.

01

Get found first

Fix the website, then claim and build the Google Business Profile. When someone searches for a build like yours, on Google and increasingly inside ChatGPT and AI search, you should show up and look real. Nothing else matters until this is true.

02

Earn the first impression

A profile with 14 followers and no engagement makes a serious buyer hesitate. Clean, consistent content fixes that. It builds the credibility that turns a stranger into a lead, and it grows the audience while it does.

03

Let AI find the buyers

The old way was keyword and demographic guessing. In 2026 the Meta and Google AI engines find people by intent, what they search, what they ask their devices, what they are about to buy. We point the ad dollars there, in front of high-intent buyers in the markets you want.

04

Capture and follow up, instantly

Built last, and built into a CRM. The moment someone submits, an automated text or email goes out and a chatbot can answer on the spot. Most shops lose buyers in the gap between interest and a reply. We close it.

The build

Four pillars. One system.

Run as one connected system, so the site, the content, the ads, and the follow-up all move the same buyer to the same place. Tap any pillar to open it.

01

Website, search, and lead capture

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Make the site tell the truth, then make you findable, on Google and on AI search.
  • Real-time inventory so listings match what you actually have
  • Fix the known trust leaks: placeholder builds, the personal Gmail, the fake phone, missing address and hours
  • Real "Recent Builds" with a short story on each truck
  • Google Business Profile claimed, built, and optimized to rank locally
  • Structured so AI search engines can read and surface you, not just Google
  • Landing pages and a lead form that route straight to your phone
This is the part we are best at. A buyer who lands on a clean site that proves you are real is worth ten who land on a broken one.
02

Content and credibility

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You and your crew catch the footage. We turn it into a feed that makes buyers trust you.
  • A simple capture routine at the shop so nothing good gets missed
  • We sort the camera roll and cut it into reels and slideshows
  • Short-form built for the algorithm, hooks first, you on camera as the builder
  • A consistent brand look across posts, stickers, and wraps
  • Daily posting across Instagram, Facebook, and TikTok
A profile with 14 followers reads as a risk to a serious buyer. Clean content fixes the first impression and grows the audience at the same time.
03

AI-driven paid campaigns

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Put the ad dollars where the high-intent buyers are, using the 2026 tools, not the 2024 ones.
  • Campaigns run on the Meta and Google AI engines, tuned to intent, not broad demographics
  • Aimed at people signaling they are ready to buy a build like yours
  • Focused on the markets that matter to you, Nashville, Texas, and beyond
  • Retargeting so the people who looked once see you again
  • Tracking and attribution on every dollar in and every lead out
The old problem was reach without aim. Now we let AI find the individual, then scale only what works. No spike-and-crash.
04

Lead capture and instant follow-up

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Built last, into a CRM, so no lead goes cold.
  • A CRM that captures every lead from every channel in one place
  • An automated text or email the moment someone submits
  • An optional chatbot that answers and qualifies on the spot
  • A clear follow-up sequence so nothing slips
  • You see every lead and where it came from
Most shops lose buyers in the gap between interest and a reply. We close that gap automatically.
Why this time is different

You tried broad. This is aimed.

You have run marketing before, and it was not all bad. There was content, a few good videos. The problem was aim. It went broad, so you spent your time sorting the wrong people to find one right one, and when it slowed, it stopped. Two things change that now: the tools, and the order we do them in.

Then / guessing

Keyword and demographic targeting, spraying wide and hoping a buyer was in the crowd.

Now / intent

The Meta and Google AI engines find people by what they search and ask for, then put you in front of the ones ready to buy.

Then / spiky

One good month, then a cliff. When the content slowed, the bottom fell out.

Now / steady

Every dollar is tracked and built for steady growth you can plan around, not spikes you cannot.

Then / a firehose

A flood of content from people who did not think like you or speak your language.

Now / a team

One team that gets how you work, builds the funnels and the follow-up, and ties the work to trucks actually sold.

Investment

Agency work, agency commitment.

The full operation, not a posting service. One number, everything in the plan included, every month.

Monthly retainer
$8,000/mo

Covers the whole organic operation: website and funnels, content production, organic social and local search, CRM and follow-up, and the strategy that ties it together. Month to month once we both know it is working. Ad spend is separate and stays in your control, starting small and scaling on proof.

  • Website, inventory integration, and landing pages
  • Content editing, packaging, and daily posting
  • Google Business Profile, reviews, and local SEO
  • AI-driven paid campaign build and retargeting
  • CRM, lead capture, and automated follow-up
  • Monthly reporting in plain numbers
Performance alignment, optionalWe can layer the 5% of gross we discussed on any truck sale we can prove we brought in, so our upside is tied to yours. Your existing network stays 100% yours.
What we do

Your marketing team, end to end.

Think of us as your outside marketing department and your marketing director in one. We set the strategy, then we run it, all the way down to the posts, the campaigns, and the follow-up. One team, accountable for the whole thing. You bring the builds and the camera. We bring the rest.

Strategy and direction

  • Your full marketing strategy and monthly plan
  • Brand direction, messaging, and positioning
  • Budget and channel calls, backed by the numbers
  • Market and competitor tracking
  • One point of accountability for results

Execution

  • Website, funnels, and landing pages
  • Content production, editing, and daily posting
  • Google Business Profile, reviews, and local SEO
  • AI-driven paid campaigns and retargeting
  • CRM, lead capture, and automated follow-up
The next step

You build the trucks. We will build the rest.

Tell us where you want to start and we will map the website fixes and the first content before our next call. The demand is already there. Let's give it somewhere to land.

Jackson Miller / Growth and Marketing / text us anytime